Terms & Conditions

1. Scope

These general terms govern all supplies made by CM RS MARIO DI CHEN SHUIPING (VAT 02634590976) to business customers, professionals and organisations. They do not apply to consumers.

2. Orders and formation of contract

Information published on this website is not a binding offer. A contract is formed when we confirm the order in writing or when a proforma invoice issued by us is accepted by the customer.

3. Prices and payment

Prices are net of VAT where applicable and exclude transport charges. Payment is made by SEPA bank transfer in euro, normally with a 30–50% deposit and the balance before dispatch.

4. Delivery and transfer of risk

Unless otherwise agreed in writing, delivery is EXW Carmignano (Incoterms® 2020). Risk passes to the customer when the goods are made available or handed to the carrier. Delivery dates are indicative.

5. Returns and complaints

No right of withdrawal applies in B2B transactions. Any discrepancy or defect must be notified in writing with photographic evidence within 8 days of receipt. Where a defect is confirmed, we will at our option replace the goods or issue a credit note.

6. Limitation of liability

Our liability is limited to the value of the goods concerned. Liability for indirect damage, loss of profit or loss of customers is excluded, save in cases of wilful misconduct or gross negligence.

7. Intellectual property

Trademarks, images and content remain the property of their respective owners. Customers requesting private-label customisation warrant that they hold the necessary rights and indemnify us against third-party claims.

8. Applicable law and jurisdiction

Italian law applies. The courts of Prato, Italy, have exclusive jurisdiction over any dispute.